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How w550i Handles Your Personal Data

At w550i, we treat the personal data you share with us as a direct responsibility — from the moment you open your account through every deposit, withdrawal and…

Account Data ProtectedUPI & Paytm Transactions SecuredPhonePe Payment PrivacyCookie Controls AvailableData Deletion on Request

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What This Privacy Policy Covers

w550i Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to all data processed when you use w550i's platform, including account registration details, session activity, device identifiers and payment records. Access to our platform depends on local law and is available where local law permits. When you make a deposit via UPI, Paytm

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or PhonePe, transaction metadata — such as reference numbers and timestamps — is retained solely to reconcile your account and address any payment queries you raise. We do not sell your personal data to third parties for marketing purposes. Data shared with payment processors like Paytm
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and PhonePe is governed by their own policies in addition to ours, though we contractually require them to handle it with equivalent care. Requests to access, correct or delete your data can be submitted at any time through our support channels.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how we handle your personal data, want to correct something in your account profile, or wish to submit a formal data deletion request, our privacy support…

Email Privacy Desk Send your data access, correction or deletion request to our dedicated privacy email. We aim to acknowledge your message within 24 hours and provide a full response within seven working days.

Live Chat Support Use the live chat widget inside your w550i account to raise a privacy concern in real time. Our agents can escalate data-specific requests directly to the privacy team during the same session.

In-Account Help Centre The Help Centre inside your account dashboard includes a dedicated Privacy section where you can review your stored data, adjust cookie preferences and submit a formal request without leaving the platform.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply layered security practices across every part of the data lifecycle — collection, storage, transmission and deletion. Here is what that looks like in practice for your w550i account.

Encrypted Data Storage

All personal data and payment records are stored using AES-256 encryption. Your UPI reference numbers, Paytm transaction IDs and PhonePe deposit logs are never stored in plain text on our servers.

Cookie Controls

We use strictly necessary cookies to keep your session active and optional analytics cookies to improve page performance. You can accept, reject or customise cookie categories at any time from your account settings.

Account Security Practices

Two-factor authentication is available for all accounts. Login attempts from unrecognised devices trigger an email or SMS alert to the address or number linked to your account, giving you immediate visibility.

Data Retention Policy

We retain account data for as long as your account is active and for a defined period after closure as required by applicable law. Once the retention window closes, data is securely deleted from our systems.

Who to Contact for Data Requests

Our privacy desk handles all subject-access requests, correction requests and deletion requests. Reach them by email or live chat; they operate independently of general customer support to ensure your request is handled correctly.

Requesting Changes to Your Data

Log in, head to the Help Centre, and select Privacy Request from the menu. You can download a copy of your stored data, ask us to correct inaccurate details, or initiate a full account and data closure from the same form.

Your Privacy Policy Questions

The questions below cover the data rights and privacy practices that India account holders ask about most often. If your question is not here, contact our privacy desk directly via live chat or email.

We collect your name, email address, mobile number, date of birth and the payment identifiers you use — such as your UPI handle or Paytm registered number. We also log device type, IP address and session timestamps to secure your account.

Payment reference numbers and timestamps from UPI, Paytm and PhonePe deposits are encrypted at rest using AES-256. We never store full bank account details; only the references needed to reconcile your transaction history are kept.

Yes. Submit a subject-access request through the Privacy section of our Help Centre or by emailing the privacy desk. We will compile and deliver your data within seven working days of verifying your identity.

Open a data deletion request via live chat or the in-account Help Centre. After identity verification, we delete your personal data within the timeframe required by applicable law, retaining only what we are legally obliged to keep.

We share data only with service providers essential to running your account — payment processors such as Paytm and PhonePe, fraud-detection services and hosting infrastructure. We contractually prohibit these partners from using your data for their own marketing.

Log in, go to your account profile and edit the relevant field directly for most details. For identity-verified fields such as your legal name or date of birth, contact support via live chat and our team will process the correction after confirming your identity.

We use strictly necessary cookies for session management and optional analytics cookies for performance tracking. Visit cookie settings inside your account at any time to accept, reject or adjust individual cookie categories — your preference is saved immediately.

How w550i Handles Your Personal Data

Contact Us About Your Data

Data Handling, Cookies and Account Security

Encrypted Data Storage

Cookie Controls

Account Security Practices

Data Retention Policy

Who to Contact for Data Requests

Requesting Changes to Your Data

Your Privacy Policy Questions

01 What personal data does w550i collect when I open an account?

02 How is my UPI or Paytm payment data stored and protected?

03 Can I request a copy of all the data w550i holds about me?

04 How do I ask w550i to delete my personal data?

05 Does w550i share my data with third parties?

06 How can I update incorrect information in my w550i account?

07 What types of cookies does w550i use and how do I control them?

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